Refund Policy

1. What you are buying

Veyra is sold as a one-time purchase that unlocks resume generation, country-specific versions, downloads, cover letters and job-matching features on your account. There is no recurring subscription unless stated at checkout.

2. When access begins

Access is granted immediately after your payment is confirmed. Because this is a digital service supplied instantly, you agree to immediate performance at checkout.

3. Refund window

There is no fixed cooling-off window such as a 14-day guarantee. A refund is only available while none of the paid services have been used; your statutory rights as a consumer still apply.

4. Eligibility

A refund is only available while none of the paid services have been used. Once you have downloaded a resume or cover letter, generated a country version, or run a LinkedIn optimisation report, the digital service has been supplied in full and the purchase is non-refundable. There is no fixed 14-day cooling-off period for used services. Duplicate charges and payments where access was never delivered are always refunded.

By starting any paid service you confirm that you agree to immediate performance and accept that the right to cancel is lost once the digital service has been supplied.

5. How to request a refund

Email support@veyracareers.com from the address on your account with the date of purchase and a short description of the problem. We aim to respond within a few working days.

6. How refunds are paid

Approved refunds are returned through the original payment method via Stripe or Razorpay. The time it takes to appear depends on your bank or card issuer.

7. Chargebacks and abuse

Please contact us before raising a chargeback so we can resolve the issue. We may decline refunds where there is evidence of abuse, such as repeated purchase-and-refund cycles.